South Glos Music Centre Terms and Conditions

By registering to attend a music centre with The Music Service you agree to the following terms and conditions.
For the purpose of this agreement a ‘term’ refers to a three term academic year: autumn, spring and summer.


  • The Music Service provides 30 music centre sessions over the three term academic year. Due to the uneven length of school terms the number of sessions offered in each term may vary.


  • Fees are reviewed annually. A summary of our fees is available on request from the Music Service office and are clearly stated on the webpage of each music centre
  • Membership fees are payable for a term: autumn, spring and summer. Invoices are sent out during September, January and April and payment is due upon receipt of the invoice
  • No charge will be made if families are in receipt of income-related Pupil Premium funding at their school. Evidence of exemption will be required
  • Children in care (Looked after children) may attend free of charge.

Payment terms

  • Fees must be paid termly within 14 days of the invoice being received
  • Invoices will be issued via email by the Council
  • Additional charges may be incurred for extra activities throughout the year. Notice will be given of this and attendance will not be compulsory
  • To assist with planning, we ask parents to notify us as soon as possible if their child wishes to stop attending classes. All notifications must be made via email to the head of centre
  • There will be no refunds for sessions stopped by inclement weather, like snow, or any other unforeseen circumstances such as Covid or self-isolation. Where possible, any missed dates will be made up prior to the end of the academic year
  • Session dates will be advised at the start of each academic year.


  • All Music Service ensembles and groups rely on the commitment of all users and staff. There is therefore an expectation to attend all sessions and arrive on time each week.


  • The Music Service only accepts responsibility for students during actual session time. At all other times responsibility for the student lies with parents/carers.
  • Parents/carers agree to provide instruments, music and accessories as required.


  • The Music Service does not accept liability for loss or damage to students’ instruments or personal possessions. Parents/carers should arrange appropriate insurance for these items.


  • Students are expected to behave in a responsible and courteous manner at all times, to attend tuition sessions regularly and to practise between sessions. Please refer to the Safeguarding notice for reference.
  • Disruptive or anti-social behaviour by either the student or by the parent/carer may result in membership of the centre being withdrawn. No credits will be given in such circumstances.

Changes to terms and conditions

  • The Music Service will review these terms and conditions on a regular basis
  • Charges will be reviewed on an annual basis by the council’s Policy and Resources Committee